Privacy Policy

Effective Date:

August 18, 2025

Ladder Stone Group USA LLC ("LadderStone" or "the Company") is committed to protecting the privacy and security of personal data collected from website visitors, clients, partners, and other users. This Privacy Policy outlines how LadderStone collects, uses, and protects personal data, and explains the rights of individuals with respect to their personal information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Puerto Rico Act 39-2012.

1. Information We Collect

1.1. Personal Data:

LadderStone collects personal data that may include:

• Full name
• Email address
• Company affiliation
• Phone number
• IP address and device information
• Website usage data and analytics
• Contact form submissions

1.2. Non-Personal Data:

Browser type, operating system, pages visited, time spent on site, and other technical data.

2. How We Collect Personal Data

2.1. Directly from Users:

Contact forms, newsletter signups, service inquiries

2.2. Automatically:

Cookies, analytics tools, and tracking technologies

2.3. From Third Parties:

Business partners or service providers when authorized

3. How We Use Personal Data

3.1. Service Delivery:

To provide requested services and respond to inquiries

3.2. Communications:

To send updates, newsletters, and service-related communications

3.3. Website Operations:

To improve website functionality and user experience

3.4. Compliance:

To comply with legal and regulatory requirements

4. Legal Bases for Processing (GDPR Compliance)

4.1. Contractual Necessity:

Fulfilling service agreements

4.2. Legitimate Interests:

Business operations and service improvement

4.3. Consent:

Marketing communications and optional services

4.4. Legal Obligation:

Regulatory compliance requirements

5. Data Sharing

5.1. Internal Sharing:

With authorized LadderStone employees and contractors

5.2. Service Providers:

Trusted third-party vendors (hosting, analytics, email services)

5.3. Legal Requirements:

When required by law or legal process

6. Data Security

LadderStone implements reasonable security measures including encryption, access controls, and monitoring to protect personal data from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

Personal data is retained only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights

GDPR Rights (EU/EEA Users):

• Access, correction, deletion, restriction, data portability, objection

CCPA Rights (California Users):

• Right to know, delete, opt-out of sale, non-discrimination

Puerto Rico Act 39-2012 Rights:

• Access, correction, deletion of personal information

9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience. See our Cookie Policy for details.

10. International Data Transfers

Personal data may be processed in the United States with appropriate safeguards in place.

11. Contact Information

For privacy-related questions or to exercise your rights:

• Email: [email protected]

• Mail: LadderStone Privacy Officer, 207 Calle del Parque Piso 1, San Juan, PR 00912

• Phone: +1-305-239-2237

LadderStone is not a registered broker-dealer. Securities services via JonesTrading (FINRA/SIPC).

Digital assets involve substantial risk. Not investment advice.

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